AI agents

Custom AI agent development

Autonomous, multi-step agents equipped with your tools — they plan, reason and act across your systems, with guardrails and human-in-the-loop where it matters.

What is a custom AI agent?

Unlike a chatbot that only replies, an agent pursues a goal: it breaks it into steps, calls the right tools — data, APIs, messaging — and acts. We build agents to your processes and keep you in control.

How we do it

From goal to action

We scope the job, equip the agent with tools, let it reason, and put it to work — observed and governed.

Without an agent
  • Manual, repetitive steps
  • Work stuck between tools
  • People as the glue
  • Slow, error-prone handoffs
With a SOMA9 agent
  • Goals completed end to end
  • Tools orchestrated automatically
  • Humans approve, not copy-paste
  • Every step logged

Define: We scope the goal, guardrails and success criteria.

Where agents earn their keep

A few jobs our agents take off your plate.

Back-office automation

Multi-step tasks across your tools, done autonomously.

Research & data agents

Gather, summarize and act on information on demand.

Support copilots

Draft, triage and resolve with access to your systems.

Ops & monitoring

Watch signals and take corrective action automatically.

Why our agents

Tool-using

Real actions via your APIs — not just answers.

Governed

Scoped permissions and human approvals.

Observable

Every step logged and auditable.

Yours

Built to your processes and stack.

Questions, answered

How is an agent different from a chatbot?

A chatbot answers; an agent acts. It plans multiple steps and uses tools to complete a goal, not just respond.

Can it use our internal tools?

Yes. We connect agents to your data, APIs and actions with scoped, authenticated access.

How do you keep it safe?

Guardrails, least-privilege tool access and human-in-the-loop approvals for sensitive actions, with full logging.

What can we automate first?

We usually start with a repetitive, well-defined workflow that spans a few tools — fast value, low risk.

Let's build your AI agent

Tell us the workflow you want an agent to own.

Start a projectAI